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Columbia Farm Services – SMS Communication Policy & Terms

1. Purpose of SMS Communications
 

Columbia Farm Services (“CFS”) and its affiliated companies (Above the Dirt and 51 West) use SMS text messaging to support safe, timely, and effective operations. Messages may include:
 

  • Work schedules and shift updates

  • Safety alerts and emergency notifications

  • Training reminders and coaching communication

  • Harvest, pruning, and operational updates

  • HR, payroll, and administrative notices
     

SMS communication is intended for employees and contractors actively working with CFS.
 

2. Consent to Receive Text Messages
 

By opting in, you agree that CFS may send SMS messages to the mobile number you provide.
 

  • Consent is voluntary

  • Consent is not a condition of employment or contract work

  • Message frequency varies based on operational needs
     

You may opt out at any time by replying STOP.
 

3. Message & Data Rates
 

Message and data rates may apply depending on your mobile carrier.
CFS is not responsible for carrier charges.
 

4. Privacy & Data Use
 

CFS respects your privacy.
 

  • Your phone number will be used only for CFS-related communication

  • CFS does not sell, share, or distribute your number to third parties

  • Information collected through SMS is handled in accordance with CFS internal data policies
     

5. Opt-Out & Help Commands
 

You may manage your participation at any time:
 

  • STOP — immediately unsubscribes you from all CFS SMS messages

  • HELP — provides support information and contact details
     

If you unsubscribe, you may still receive essential emergency notifications as required by law or safety policy.
 

6. Employee & Contractor Responsibilities
 

By opting in, you agree to:
 

  • Provide an accurate, up-to-date mobile number

  • Notify your supervisor or HR if your number changes

  • Use SMS information responsibly and maintain confidentiality of internal communications
     

CFS is not responsible for missed messages due to outdated contact information.
 

7. Disclaimer
 

SMS delivery is not guaranteed.
 

CFS is not liable for:
 

  • Delayed or undelivered messages

  • Carrier network issues

  • Device malfunctions
     

Critical safety information will always be communicated through multiple channels when possible.
 

8. Termination of Employment or Contract
 

Upon separation from CFS:
 

  • Your number will be removed from SMS distribution lists

  • You may continue to receive messages for up to 48 hours during system updates

  • You may reply STOP at any time to immediately end communication
     

9. Changes to Terms
 

CFS may update these SMS Terms & Conditions at any time.
Updated terms will be posted on the CFS SharePoint site and/or distributed via SMS.
 

10. Contact Information
 

For questions or support, contact:
 

Columbia Farm Services HR Department
Albert Zepeda
Email: albertz@columbiafarmservices.com

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